Privacy Policy

Last updated: April 23, 2026

1. Introduction

MyWeddingCity ("we," "our," or "us") operates the website myweddingcity.com, the vendor portal, and the MyWeddingCity mobile application (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. By using the Platform, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

  • Account information: name, email address, phone number, and password when you register.
  • Vendor information: business name, business address, portfolio images, videos, and package details.
  • Profile information: profile photos, wedding date, and preferences.
  • Communications: messages sent through our chat feature, enquiry replies, and reviews.
  • Payments: payment method details processed securely through our payment provider (Razorpay). We do not store full card numbers on our servers.

2.2 Information Collected Automatically

  • Device information: device type, operating system, browser type, and screen resolution.
  • Usage data: pages visited, features used, search queries, and click patterns.
  • Push notification token: for delivering notifications via Firebase Cloud Messaging.

2.3 Information from Third Parties

  • Social login: when you sign in with Google or Facebook, we receive your name, email, and profile picture from the respective provider.

3. How We Use Your Information

  • To create and manage your account.
  • To connect couples with wedding vendors and facilitate enquiries, bookings, and reviews.
  • To process payments and manage subscriptions for vendor listings.
  • To send push notifications, emails, and in-app alerts about your account activity.
  • To provide customer support and respond to your enquiries.
  • To improve our Platform through analytics and usage monitoring.
  • To detect fraud, abuse, and security issues and enforce our Terms of Service.

4. How We Share Your Information

  • Vendors: when you send an enquiry, your name and contact details are shared with the relevant vendor.
  • Service providers: we use third-party services for hosting, payments (Razorpay), push notifications (Firebase), and analytics. These providers process data only under our instructions.
  • Legal requirements: we may disclose information if required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS), secure password hashing, and token-based authentication (JWT). Mobile app tokens are stored in secure device storage. While we strive to protect your data, no system is completely secure and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law. Anonymized data (such as aggregated analytics) may be retained indefinitely.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: request a copy of the personal data we hold about you.
  • Correction: request correction of inaccurate data.
  • Deletion: request deletion of your personal data.
  • Portability: request your data in a machine-readable format.
  • Objection: object to processing of your data for specific purposes.

To exercise these rights, contact us at the email address listed below.

8. Cookies

We use cookies and similar technologies for authentication, saving preferences, and analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the Platform.

9. Children's Privacy

Our Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

MyWeddingCity
Email: [email protected]